Knowledge Base

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General

• Pre-Sales 13 articles
  • Do you offer a free trial?
  • Do I have to pay annually?
  • Can you set up the plugin for me?
  • How many sites can I use the plugin on?
  • What is your refund policy?
  • Can I use the plugin with WordPress multisite?
  • Do you have an affiliate program?
  • I'm having problems buying a plugin on the Barn2 checkout
  • Are there any coupons or discount codes?
  • What plugin support is available?
  • What is the plugin audit and advice service?
  • Where can I read reviews or leave my own review?
  • How does the All Access Pass work?
• Licensing & Updates 7 articles
  • License key problems
  • How do I upgrade my license?
  • How do I move my license key to another domain?
  • How do I update the plugin?
  • I can't update the plugin
  • How to update the plugin manually
  • I need to change my payment details for plugin renewals
• FAQ 7 articles
  • Supported themes
  • How to add custom CSS to your site
  • Can you customize the plugin for me?
  • Where can I find the plugin changelog?
  • How does the plugin work with the REST API?
  • Do Barn2 plugins meet accessibility guidelines?
  • How to translate any Barn2 plugin with WPML
• Troubleshooting 8 articles
  • License key problems
  • I can't update the plugin
  • What are the minimum server requirements?
  • The plugin files won't upload
  • How to update the plugin manually
  • The plugin has caused a fatal error
  • I didn't receive the confirmation email with my plugin & license key
  • I use WP Engine and the filters aren't working correctly