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Knowledge Base

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General

  • Pre-Sales 12 articles
    • Do you offer a free trial?
    • Do I have to pay annually?
    • Plugin installation & setup services
    • How many sites can I use the plugin on?
    • What is your refund policy?
    • Is the plugin multisite compatible?
    • Do you have an affiliate program?
    • Problems buying a plugin with PayPal
    • Are there any coupons or discount codes?
    • What is priority support?
    • What is the plugin audit and advice service?
    • How do Plugin Bundles work?
  • Licensing & Updates 7 articles
    • License key problems
    • How do I upgrade my license?
    • How do I move my license key to another domain?
    • How do I update the plugin?
    • I can't update the plugin
    • How to update the plugin manually
    • I need to change my payment details for plugin renewals
  • FAQ 5 articles
    • Can you customize the plugin for me?
    • Where can I find the plugin changelog?
    • How to add custom CSS to your site
    • Where can I read reviews or leave my own review?
    • Supported themes
  • Troubleshooting 7 articles
    • I didn't receive the confirmation email with my plugin & license key
    • The plugin files won't upload
    • License key problems
    • I can't update the plugin
    • The plugin has caused a fatal error
    • How to update the plugin manually
    • What are the minimum server requirements?

Categories

  • Pre-Sales (12)
  • Licensing & Updates (7)
  • FAQ (5)
  • Troubleshooting (7)

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