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Knowledge Base

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  4. Pre-Sales

Pre-Sales

Do you offer a free trial?

Instead of a free trial, we offer an unconditional 30-day money back guarantee. This lets you buy the plugin and...

Do I have to pay annually?

You can choose whether to pay annually or buy a lifetime license. If you ever cancel an annual license, then you can keep using the plugin after it expires but won’t receive any more support or plugin updates.

How many sites can I use the plugin on?

You can choose between 3 license options: 1 site, up to 5 sites, and up to 20 sites. This controls how many websites you can use the plugin on. If you start with a staging site and later move to a new domain, then you can transfer your license to the new domain. Local installations and staging sites don’t count towards your limit. If you’re using WordPress multisite then each sub-site counts as a separate website.

Can you set up the plugin for me?

All our plugins are designed to be easy to use and quick to set up by following the instructions in this knowledge base. If you’re short of time, then we provide a complete setup service. Their WordPress experts are familiar with our plugins and will get you up and running in no time.

What is your refund policy?

We offer a full 30-day money-back guarantee. If you decide you don’t want the plugin within the first 30 days after purchase – for whatever reason – then we will give you a full refund. This is a perfect way for you to try the plugin before you commit, risk-free.

Can I use the plugin with WordPress multisite?

All our WordPress plugins are multisite compatible. How many site licenses do I need for a multisite? To use one of...

Comparison: Password Protected Categories, WooCommerce Private Store & WooCommerce Protected Categories

We have three similar WordPress content protection plugins, each designed to meet a specific need: Password Protected Categories (PPC) -...

Do you have an affiliate program?

Yes! We have a generous affiliate scheme where you can earn 30% commission for recommending any of our WordPress plugins....

I'm having problems buying a plugin on the Barn2 checkout

This article provides advice on a range of issues that you might encounter on the checkout page while purchasing our...

Are there any coupons or discount codes?

Lots of people contact us asking for a Barn2 Plugins coupon code or discount code. We don't take part in...

What plugin support is available?

All Barn2 plugins come from support from our team of WordPress experts. The Barn2 support team Our support team currently...

What is the plugin audit and advice service?

If you have an Agency license for any Barn2 plugin, you are entitled to an unlimited number of free plugin audits...

Where can I read reviews or leave my own review?

We love hearing what people think of our WordPress plugins. Each plugin has its own reviews page where you can...

How does the All Access Pass work?

As well as being available individually, all of Barn2's plugins can be purchased alongside other plugins as part of an...

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Videos & tutorials

Our written tutorials and YouTube channel contain full instructions on how to tailor WooCommerce Protected Categories to specific use cases, including creating a wholesale store, customer-specific products, photography, and more.

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