Knowledge Base

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Pre-Sales

Do I have to pay annually?

You can choose whether to pay annually or buy a lifetime license. If you ever cancel an annual license, then you can keep using the plugin after it expires but won’t receive any more support or plugin updates.

Do you offer a free trial?

Instead of a free trial, we offer an unconditional 30-day money back guarantee. This lets you buy the plugin and...

What is your refund policy?

We offer a full 30-day money-back guarantee. If you decide you don’t want the plugin within the first 30 days after purchase – for whatever reason – then we will give you a full refund. This is a perfect way for you to try the plugin before you commit, risk-free.

How many sites can I use the plugin on?

You can choose between 3 license options: 1 site, up to 5 sites, and up to 20 sites. This controls how many websites you can use the plugin on. If you start with a staging site and later move to a new domain, then you can transfer your license to the new domain. Local installations and staging sites don’t count towards your limit. If you’re using WordPress multisite then each sub-site counts as a separate website.

Can you set up the plugin for me?

All our plugins are designed to be easy to use and quick to set up by following the instructions in this knowledge base. If you’re short of time, then we provide a complete setup service. Their WordPress experts are familiar with our plugins and will get you up and running in no time.