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Instead of a free trial, we offer an unconditional 30-day money back guarantee. This lets you buy the plugin and test the full functionality for a full month - and if you're not happy for any reason then you can get a full refund, no questions asked. We also provide free admin demos for most...

We offer a full 30-day money-back guarantee. If you decide you don’t want the plugin within the first 30 days after purchase – for whatever reason – then we will give you a full refund. This is a perfect way for you to try the plugin before you commit, risk-free.

All our WordPress plugins are multisite compatible. How many site licenses do I need for a multisite? To use one of our plugins on a WordPress multisite, you will need a license for each sub-site where you will be using it. For example: If you want to use it on 5 sites in a multisite then you...

You can choose between 3 license options: 1 site, up to 5 sites, and up to 20 sites. This controls how many websites you can use the plugin on.

If you start with a staging site and later move to a new domain, then you can transfer your license to the new domain. Local installations and staging sites don’t count towards your limit. If you’re using WordPress multisite then each sub-site counts as a separate website.

This article provides advice on a range of issues that you might encounter on the checkout page while purchasing our plugins. If the below advice doesn't resolve your problem then please contact us and we will help you to resolve the problem. VAT problems As a supplier of digital products, Barn2 is legally required to...

We regularly release updates for all our plugins, and recommend that you use the latest version at all times.

If your license key is active then you can update the plugin directly from the WordPress Dashboard. Click the ‘Update’ link to install the latest version.

When you buy a Barn2 plugin, you receive a license key. You must enter this on the plugin settings page and activate it before you can start using the plugin, and to update to new versions in future. We’ve provided an in-depth article about what to do if there is an error with your license key.

If you can’t update the plugin from the WordPress Dashboard, then there may be a problem with your license key, file permissions, or something else. We have provided an article about what to do if you get an error when trying to update.

All Barn2 plugins come with a choice of licence options. The 5-site or 20-site licenses allow you to use the plugin on more sites, and also come with various extras including priority support, free site audits, and (depending on the plugin) extra bundled plugins.

You can upgrade your license key at any time, and just pay the difference between what you have already paid and the cost of the new license.

You need an active license for each domain that you use the plugin on. If you change domain names - for example when a development site goes live on its final domain - then you need to activate the license on the new domain. We have provided instructions on how to do this.

If you’re having problems when you try to upload the file via Plugins → Add New → Upload Plugin, please check the following: You should be uploading the .zip file – do NOT extract the files from inside the zip file and try to upload them directly. Is there sufficient space on your server or...

Please check your spam folder for the missing email. You can also download the plugin files and copy your license key directly from the ‘Order Confirmation’ page which you are taken to after purchasing the plugin. If you’re still having trouble, please send us a support request and we’ll send you the plugin and license...

When you buy a Barn2 plugin, you receive a license key. You must enter this on the plugin settings page and activate it before you can start using the plugin, and to update to new versions in future. We’ve provided an in-depth article about what to do if there is an error with your license key.

If you can’t update the plugin from the WordPress Dashboard, then there may be a problem with your license key, file permissions, or something else. We have provided an article about what to do if you get an error when trying to update.

At Barn2, we continually work to improve our plugins. This includes adding new features, bug fixes, and ensuring compatibility with new versions of WordPress and WooCommerce. We regularly release new versions of our plugins, which you can install if you have an active license key. Where possible, plugin updates are available to install from the...