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Knowledge Base

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  2. Posts Table Pro
  3. Troubleshooting

Troubleshooting

I didn't receive the confirmation email with my plugin & license key

Please check your spam folder for the missing email. You can also download the plugin files and copy your license...

The plugin files won't upload

If you’re having problems when you try to upload the file via Plugins → Add New → Upload Plugin, please...

License key problems

When you buy a Barn2 plugin, you receive a license key. You must enter this on the plugin settings page and activate it before you can start using the plugin, and to update to new versions in future. We’ve provided an in-depth article about what to do if there is an error with your license key.

I can't update the plugin

If you can’t update the plugin from the WordPress Dashboard, then there may be a problem with your license key, file permissions, or something else. We have provided an article about what to do if you get an error when trying to update.

My posts table is showing the wrong data

If your table is showing the wrong data then this is likely to be an issue with how you have...

The data in my posts table isn't displaying correctly

My custom field links or images aren't displaying properly Posts Table Pro will display data that is stored within custom...

My posts table isn't loading properly

There are several possible reasons why the table may not load in Posts Table Pro. I can see the shortcode on the...

How to update the plugin manually

At Barn2, we continually work to improve our plugins. This includes adding new features, bug fixes, and ensuring compatibility with...

The plugin has caused a fatal error

If you get a fatal error when you try to activate one of our plugins, then it may be that...

What are the minimum server requirements?

Our plugins are fully tested with the latest versions of PHP, WordPress, WooCommerce and Easy Digital Downloads. We always recommend...

How can I speed up the post table?

By default, Posts Table Pro loads ALL the items in the table when it first loads - not just those...

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Posts Table Pro

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Videos & tutorials

Our written tutorials and YouTube channel contain full instructions on how to tailor Posts Table Pro to specific use cases, including document libraries, member directories, audio galleries, and more.

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