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Knowledge Base

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  3. WooCommerce Quick View Pro
  4. Troubleshooting

Troubleshooting

License key problems

When you buy a Barn2 plugin, you receive a license key. You must enter this on the plugin settings page and activate it before you can start using the plugin, and to update to new versions in future. We’ve provided an in-depth article about what to do if there is an error with your license key.

I can't update the plugin

If you can’t update the plugin from the WordPress Dashboard, then there may be a problem with your license key, file permissions, or something else. We have provided an article about what to do if you get an error when trying to update.

What are the minimum server requirements?

Our plugins are fully tested with the latest versions of PHP, WordPress, WooCommerce and Easy Digital Downloads. We always recommend...

Clicking on the product name/image to open the quick view

The 'Opening the Quick View' section of the WooCommerce Quick View Pro plugin settings page (WooCommerce → Settings → Products...

The plugin files won't upload

If you’re having problems when you try to upload the file via Plugins → Add New → Upload Plugin, please...

How to update the plugin manually

At Barn2, we continually work to improve our plugins. This includes adding new features, bug fixes, and ensuring compatibility with...

The plugin has caused a fatal error

If you get a fatal error when you try to activate one of our plugins, then it may be that...

The quick view links or buttons don't display correctly

WooCommerce Quick View Pro is designed to work with any theme. However, some themes override particular styles or functions in WooCommerce,...

The image in the quick view lightbox is too big!

If the image in your WooCommerce Quick View Pro lightbox is appearing too big when you open it, then it...

I didn't receive the confirmation email with my plugin & license key

Please check your spam folder for the missing email. You can also download the plugin files and copy your license...

The quick view buttons are appearing twice!

If you are seeing unexpected things such as two quick view buttons for each product, then it may be that...

How do I report a security bug?

If you find a security bug, please report it through the Patchstack Vulnerability Disclosure Program using the links below, or...

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