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Knowledge Base

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  4. Troubleshooting

Troubleshooting

License key problems

When you buy a Barn2 plugin, you receive a license key. You must enter this on the plugin settings page and activate it before you can start using the plugin, and to update to new versions in future. We’ve provided an in-depth article about what to do if there is an error with your license key.

I can't update the plugin

If you can’t update the plugin from the WordPress Dashboard, then there may be a problem with your license key, file permissions, or something else. We have provided an article about what to do if you get an error when trying to update.

What are the minimum server requirements?

Our plugins are fully tested with the latest versions of PHP, WordPress, WooCommerce and Easy Digital Downloads. We always recommend...

Which payment gateways work in the popup checkout?

The checkout in the Fast Cart plugin is identical to the main WooCommerce checkout page. All information shown to the...

The plugin files won't upload

If you’re having problems when you try to upload the file via Plugins → Add New → Upload Plugin, please...

How to update the plugin manually

At Barn2, we continually work to improve our plugins. This includes adding new features, bug fixes, and ensuring compatibility with...

The plugin has caused a fatal error

If you get a fatal error when you try to activate one of our plugins, then it may be that...

I didn't receive the confirmation email with my plugin & license key

Please check your spam folder for the missing email. You can also download the plugin files and copy your license...

The fast cart isn't appearing!

If you have installed WooCommerce Fast Cart but the popup cart is not appearing, please check the following: The fast...

How do I report a security bug?

If you find a security bug, please report it through the Patchstack Vulnerability Disclosure Program using the links below, or...

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WooCommerce Fast Cart

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