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Knowledge Base

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  3. WooCommerce Restaurant Ordering
  4. Troubleshooting

Troubleshooting

License key problems

When you buy a Barn2 plugin, you receive a license key. You must enter this on the plugin settings page and activate it before you can start using the plugin, and to update to new versions in future. We’ve provided an in-depth article about what to do if there is an error with your license key.

I can't update the plugin

If you can’t update the plugin from the WordPress Dashboard, then there may be a problem with your license key, file permissions, or something else. We have provided an article about what to do if you get an error when trying to update.

What are the minimum server requirements?

Our plugins are fully tested with the latest versions of PHP, WordPress, WooCommerce and Easy Digital Downloads. We always recommend...

The plugin files won't upload

If you’re having problems when you try to upload the file via Plugins → Add New → Upload Plugin, please...

The plugin has caused a fatal error

If you get a fatal error when you try to activate one of our plugins, then it may be that...

I didn't receive the confirmation email with my plugin & license key

Please check your spam folder for the missing email. You can also download the plugin files and copy your license...

My images don't look right in the food order form/lightbox

We have designed WooCommerce Restaurant Ordering to look good with image sizes that will work for the vast majority of...

The 'Columns' option in WooCommerce Restaurant Ordering isn't working!

If you find that the 2 column or 3 column layout in WooCommerce Restaurant Ordering isn't working, then this is...

How do I report a security bug?

If you find a security bug, please report it through the Patchstack Vulnerability Disclosure Program using the links below, or...

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