Choosing which email recipients will receive the WooCommerce order emails
By default, when you use the WooCommerce Multiple Email Recipients plugin, the additional email recipients will receive all of the WooCommerce customer emails which can be automatically sent to customers at the appropriate time. These are:
- Order on-hold
- Processing order
- Completed order
- Refunded order
- Customer note
- Reset password
- New account
Each email address will appear in the 'To' field of the email. This makes it easy for recipients to see who else received the email. (For example, the person who placed the order can see that it was also sent to their colleague in Finance, so they don't need to notify them separately.)
If you don't want all the order-related emails to be sent to the additional email recipients, then you can disable this in the WooCommerce email settings:
- Go to WooCommerce → Settings → Emails.
- Click 'Manage' for any of the emails which are labelled 'Customer'.
- On the next page, you will see an option labelled 'Enable this email notification for additional emails'. Untick this and save your changes for each email that you do not wish to be sent to the additional email recipients.