WordPress Quality Assurance (QA) Engineer (Full-Time, Remote)

Job description

This position is now closed and we are no longer accepting applications.

Are you a detail-oriented person who notices minor issues that most people would overlook? Can you work in an extremely methodical way, thoroughly testing every aspect of a software product and putting yourself in the mind of a typical user?

We’re looking for a meticulous Quality Assurance Engineer who will be responsible for testing our WordPress plugins and website. You need a proactive attitude and the commitment to drive up quality in all areas, helping to ensure that our plugins are bug-free and a delight to use.

This non-coding role requires extensive WordPress experience and the ability to detect and report a wide range of issues. You need to be able to work positively with other team members, working closely with them to diagnose and resolve issues.

This is a permanent, full-time position working remotely from your own location.

Things you’ll be doing

Quality assurance and manual testing:

• Performing a range of testing tasks, including functionality testing, usability testing, user-acceptance testing, responsiveness testing, compatibility testing, back-end testing, cross-browser testing, regression testing, and UI testing.
• Thoroughly testing plugin release candidates, working with the development team to report and re-test issues prior to release.
• Testing and feeding back on new plugin features.
• Running test suites using Playwright.
• Reporting issues with clear instructions on how to reproduce them.
• Working with the development team to ensure issues are monitored and resolved.
• Testing the Barn2 website.
• Developing, creating, improving, and documenting the plugin testing processes and making wider suggestions for improvement.
• Proposing additional automated tests.

Additional responsibilities:

• Running automated tests using Playwright, confirming any issues that are detected, and reporting these to the developer.
• Depending on experience, the role might also include creating automated tests using Playwright.
• Reading plugin documentation and making minor changes to keep it up-to-date and accurate.
• Working with the plugin development team to develop and improve automated testing.

You will need

Essential skills and experience:

• Extensive experience of WordPress.
• Excellent written English.
• High attention to detail with the ability to spot issues of all levels, including trivial issues that most people would overlook.
• Ability to work methodically and follow processes.
• Ability to develop comprehensive test plans and processes.
• Ability to describe bugs and issues in a detailed way, with clear steps on how to reproduce them.
• Ability to produce screenshots or video to illustrate how to reproduce an issue.
• Ability to provide feedback in a positive and constructive way.
• A positive, forward-thinking attitude in which you are always seeking opportunities for improvement - coupled with the confidence to share your ideas with the team.

Desirable skills and experience:

• Proven track record in a quality assurance or software testing role.
• Experience of setting up and/or using end-to-end tests using Playwright.
• Experience of troubleshooting and narrowing down sources of bugs and advising developers of possible solutions.
• Experience of working with ClickUp, GitHub, Bitbucket or similar tools to report issues.
• HTML/CSS/PHP/JavaScript experience, with the ability to identify the source of some of the issues you discover in order to advise the developer of a solution.

How your role could develop

This position offers the potential opportunity for growth into broader development work as your technical skills and contributions to the company become evident over time. Our small yet thriving company has the flexibility to provide plenty of scope for role progression.

You’ll report to

You will report to the CEO for issues relating to the role, and the Head of Plugin Development for work-related issues. In addition, you will work collaboratively with colleagues at all levels. We will work with you to make sure you have everything you need to be successful in this role.

Working arrangements

• Full time position, 40 hours per week.
• Fully remote working.
• Working with a minimum 3 hours overlap with European time.

Benefits

We offer a friendly team culture, flexible working and a generous benefits package:

• Remote working with a flexible work schedule.
• Yearly WordCamp budget of $1,000.
• Access to training to be agreed as needed.
• Performance-related bonus.
• Plenty of scope for personal and professional development.

We are committed to being an industry-leading place to work and beat industry benchmarks in a recent team experience index survey from TeamWP. In particular team members praised our commitment to achieving a positive work-life balance, remote work, positivity and respect, and quality products:

Apply online

The application process will be as follows:

1. Apply online before the deadline of 10th May 2024.
2. If we are impressed with your initial application then we will ask you to complete a challenge. This will involve thoroughly testing one of our plugins.
3. Depending on the outcome of the challenge, the next step will be to invite you for an online interview.