Request Priority Plugin Support for your Barn2 Plugin

Please use this page to request priority support. Our minimum working hours are 4am-5pm UTC, Monday to Friday. During these times, we respond to new priority support requests within 4 hours and follow-up requests within 24 hours.

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Try searching the Knowledge Base for an instant answer. If that doesn't help, contact us below.
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Important notice: We have had an unexpected 37% increase in the number of support tickets since January and are working hard to expand our team and respond as quickly as possible. However, response times may be slightly longer than usual. Thank you for your patience and understanding.
What is your question about?*
Which plugin?*
Name*
Email*
Customizations are not covered under our plugin support. If you need to make design changes or customizations, we recommend using Codeable. We have partnered with them to provide customizations to our customers.

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Pre-support checklist*
Before reporting your issue, please check the following:
- I have read the plugin documentation
Pre-support checklist*
Before reporting your issue, please check the following:
- I have read the plugin documentation
- I'm on the latest version of the plugin (go to Dashboard → Updates to check for available updates)
- I have disabled the other plugins and switched to a default WordPress theme, and the problem is still there
License key*
You can find this in the confirmation email when you bought the plugin, or in your account.
Hidden
License key
Your message*
Website
Please provide the address of your website - ideally the exact page where you're using the plugin.
WordPress login It would really help us to have a WordPress login for your site (ideally an administrator) so we can help with your problem. You can either send your logins below, or use the the free Temporary Login Without Password plugin to provide a secure login link.
Login URL
Username
Password
System status report*
Go to: WooCommerce → System Status and click Get System Report and Copy for Support, then paste it here.
EDD system status report*
Go to: Downloads → Tools → System Info, download a System Status Report, and upload it here.
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Max. file size: 128 MB.
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