How to create staff access on a Shopify store
If you have any problems with Barn2 Bundles & Bulk Discounts, you can always reach out to us for support. Some problems are specific to your store, so we might need access to your store in order to troubleshoot the issue.
Shopify provides a useful mechanism for allowing merchants to give app companies access to their store without sharing confidential logins. To do this:
- Go to your Shopify admin and click Settings → Users and permissions.
- Scroll down to the Collaborators section and click "Only people with a collaborator request code can send a request".
- Click "Add collaborator request code", generate a code, and send it to us when we request access.
- Alternatively, you can approve a collaborator request that we send directly from our Partner Dashboard using our Partner ID: 3952666
Don't worry - If you give us access to your store, then we will act responsibly and not make any changes to your live site (other than attempting to fix the problem that you have specifically requested our help with) 😀
If searching the knowledge base hasn't answered your question, please contact support.