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The discount table is missing from the product page!

If you've set up a discount with Barn2 Bundles & Bulk Discounts and it's not appearing on the product page, then this is likely to be an issue with either your theme or your setup.

Troubleshooting process

  1. If it's a Bulk Pricing discount type, then make sure you haven't disabled the tiered pricing table. The toggle for this is in the right hand column of the Add/Edit Discount page. (Skip this step for volume bundles.)
  2. Make sure the Barn2 Bundles & Pricing widget is enabled in your theme. To do this:
    1. Go to the theme editor at Online Store → Themes → Customize.
    2. Navigate to a product page within the Customizer.
    3. Hover over the 'Buy' button on the right hand side, and click the + icon which appears.
    4. Type 'Barn2' in the search box, then go to the Apps tab and select 'Barn2 Bundles & Bulk Discounts'.
      Add Barn2 Bundles & Bulk Discounts widget manually
    5. This will add the pricing table above the Buy button. You can then drag it to a different position as needed.
  3. If the above doesn't help, please send us a support request and we'll be happy to help.

My theme doesn't have Buy buttons!

Some themes (e.g. Trade) don't have Buy buttons. The Barn2 Bundles & Discounts widget attaches itself to the Buy button, so if the button doesn't exist then the widget can't get added automatically.

If the Buy button is not available then there are two ways to display the bundles and discount tables:

  • Option 1 - Go to Online Store → Themes → Customize and adda  "Buy buttons" block. This block is available in all themes. When you add it, our app will display the bundle or discount table as expected, along with a Buy button underneath.
  • Option 2 - Our app provides a standalone block called "Barn2 Bundles & Discounts" which you can add to the product page (again, in Online Store → Themes → Customize). This displays our bundles without buy buttons.

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