Púróga Pebble Art is an Irish handcraft business run by artist Rebecca Maguire from County Meath. She creates personalized pebble art gifts for weddings, families, and special occasions using natural materials collected in Ireland. With WooCommerce Product Options, Rebecca now captures every personalization detail right on the product page.
The challenge: managing personalization through emails
Every Púróga piece is unique. Customers choose a frame size and color, enter names and ages, and pick a title - sometimes in Irish. Before using the plugin, standard WooCommerce fields were too restrictive for this level of detail. Buyers had to send separate emails or add personalization notes at checkout.
"It led to a lot of back-and-forth communication," said Rebecca. This slowed down production and also took time away from her creative work and teaching.
The solution: clear options on every product page
WooCommerce Product Options gave Rebecca a structured way to present her customization fields where customers are already shopping. On a product like "No Place Like Home," for instance, buyers select their frame color and choose the number of people. They then enter the names they want included - all before adding to the basket.
It has made the customer journey much more intuitive and professional. I don't have to hunt through emails to find personalisation messages.
Rebecca Maguire, Púróga Pebble Art
The results: less admin, more creating
With all personalization details captured upfront, Rebecca has significantly reduced administrative clutter. She spends less time clarifying orders and more time on the creative side of her business.
"Having a plugin that handles those variables elegantly on the product page makes your business look more established," she added. It also builds trust with customers by taking the guesswork out of the ordering process. For any artist or maker selling personalized products, this is a great example of how the right setup can streamline orders for both buyer and creator.